Privacy policy

Last updated: April 4, 2026

CIRCLEARA operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a complete shopping experience (the “Service”). CIRCLEARA is powered by Shopify, which enables us to provide the Service to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase or other transaction through the Service, or otherwise communicate with us. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using or accessing any part of the Service, you acknowledge the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies, relates to, describes, or can reasonably be associated with you or another individual. Personal information does not include anonymized or de-identified information that cannot reasonably be used to identify you.

Depending on how you interact with the Service, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from that information:

Contact details, including your name, address, billing address, shipping address, phone number, and email address.

Financial information, including credit card numbers, debit card numbers, bank account information, payment card details, payment method information, transaction details, payment confirmations, and other payment-related information.

Account information, including your username, password, security questions, preferences, and account settings.

Transaction information, including items you view, add to cart, add to wishlist, purchase, return, exchange, or cancel, as well as your order history.

Communications with us, including information you provide when contacting us, such as customer support inquiries.

Device information, including information about your device, browser, or network connection, your IP address, and other unique identifiers.

Usage information, including information about how and when you browse, access, or otherwise interact with the Service.

Sources of Personal Information

We may collect personal information from the following sources:

Directly from you, including when you create an account, visit or use the Service, contact us, or otherwise provide your personal information to us.

Automatically through the Service, including from your use of our products or services, your interaction with our website, your device, and through cookies or similar technologies.

From our service providers, including when we engage them to provide certain technologies or to collect or process personal information on our behalf.

From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us and the type of Service you use, we may use your personal information for the following purposes:

To provide, tailor, and improve the Service. We use your personal information to provide the Service, including fulfilling our contract with you, processing your payments, completing your orders, remembering your preferences and interests, sending account-related notifications, processing purchases, returns, exchanges, or other transactions, creating and managing your account, arranging shipping, facilitating returns or exchanges, enabling you to post reviews, and personalizing your shopping experience, such as recommending products related to your purchase history. This may include using your personal information to better tailor and improve the Service.

For marketing and advertising. We may use your personal information for marketing and promotional purposes, including sending you marketing, advertising, and promotional communications by email, SMS, or postal mail, and displaying online advertisements for products or services on the Service or on other websites based on your previous purchases, cart activity, or other interactions with the Service.

For security and fraud prevention. We may use your personal information to verify your account, provide a secure payment and shopping experience, detect, investigate, and take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and maintain the security of our Service. If you choose to use the Service and register an account, you are responsible for keeping your account credentials safe. We strongly recommend that you do not share your username, password, or other login details with anyone else.

To communicate with you. We may use your personal information to provide customer support, respond to your requests, provide effective service, and maintain our business relationship with you.

For legal reasons. We may use your personal information to comply with applicable law, respond to valid legal process, including requests from law enforcement or government authorities, participate in discovery or litigation, investigate potential or actual disputes, and enforce or investigate possible violations of our Terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes consistent with this Privacy Policy. These circumstances may include:

With Shopify, vendors, and other third parties that perform services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, order fulfillment, and shipping.

With business and marketing partners to provide marketing services and advertising to you. For example, we may work with Shopify and third-party service providers to support personalized advertising based on your online activity across different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you live, you may have the right to direct us not to share your information for targeted advertising or marketing purposes.

When you direct us, request us, or otherwise consent to certain disclosures to third parties, such as for shipping products to you or through your use of social media widgets or login integrations.

With our affiliates or others within our corporate group.

In connection with a business transaction, such as a merger or bankruptcy, to comply with legal obligations, including responding to subpoenas, search warrants, or similar lawful requests, to enforce applicable Terms or policies, or to protect and defend the Service, our rights, and the rights of our users or others.

Relationship with Shopify

The Service is hosted by Shopify, and Shopify collects and processes personal information about your access to and use of the Service in order to provide and improve the Service. Information that you submit to the Service may be transmitted to and shared with Shopify, as well as third parties that may be located outside your country of residence, in order to provide and improve the Service.

In addition, to protect, grow, and improve our business, we may use certain enhanced features offered by Shopify that incorporate data and information obtained through your interactions with our store, other merchants, and Shopify. To provide these enhanced features, Shopify may use personal information collected through your interactions with our store, other merchants, and Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including responding to requests to exercise your rights regarding personal information used for these purposes.

To learn more about how Shopify uses your personal information and any rights you may have, please visit the Shopify Consumer Privacy Policy. Depending on where you live, you may also exercise certain rights regarding your personal information through the Shopify Privacy Portal.

Third-Party Websites and Links

The Service may contain links to websites or other online platforms operated by third parties. If you follow links to sites that are not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy, security, accuracy, completeness, or reliability of such third-party websites or platforms.

Information you provide on public or semi-public platforms, including information you share on third-party social networking platforms, may also be visible to other users of the Service and/or users of those third-party platforms, and such use is not controlled by us. Our inclusion of such links does not imply any endorsement of the content on such platforms or of their owners or operators, unless otherwise disclosed on the Service.

Children’s Data

The Service is not intended for children, and we do not knowingly collect personal information from children under the age of majority in their jurisdiction. If you are the parent or guardian of a child who has provided us with personal information, you may contact us using the contact details below to request that it be deleted.

As of the effective date of this Privacy Policy, we do not knowingly “share” or “sell” (as those terms are defined under applicable law) personal information of individuals under 16 years of age.

Information Security and Retention

Please note that no security measures are perfect or impenetrable, and we cannot guarantee absolute security. In addition, any information you send to us may not be secure while in transit. We recommend that you do not use insecure channels to send us sensitive or confidential information.

How long we retain your personal information depends on different factors, including whether we need the information to maintain your account, provide the Service, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights regarding your personal information. However, these rights are not absolute and may apply only in certain circumstances. In some cases, we may decline your request as permitted by law.

Right to access / right to know. You may have the right to request access to personal information we hold about you.

Right to deletion. You may have the right to request that we delete personal information we maintain about you.

Right to correction. You may have the right to request that we correct inaccurate personal information we maintain about you.

Right to data portability. In certain circumstances and subject to certain exceptions, you may have the right to receive a copy of the personal information we hold about you and request that we transfer it to a third party.

Right to opt out of targeted advertising, sale, or sharing. Depending on where you live, you may have the right to opt out of our “sale” or “sharing” of your personal information, or our processing of your personal information for “targeted advertising,” as those terms are defined under applicable privacy laws.

Managing communication preferences. We may send you promotional emails, and you can opt out at any time by using the unsubscribe option included in those emails. Even if you opt out, we may still send you non-promotional emails relating to your account or orders.

You may exercise any of these rights where indicated on the Service or by contacting us using the contact details below. To learn more about how Shopify uses your personal information and any rights you may have, including rights that relate to data processed by Shopify, please visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. Where required or permitted by law, we may need to verify your identity before processing your request. In accordance with applicable law, you may designate an authorized agent to make requests on your behalf. Before accepting such a request from an agent, we will require proof that you have authorized the agent to act on your behalf, and we may also require you to verify your identity directly with us. We will respond to your request in a timely manner as required by applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details below. Depending on where you live, you may have the right to appeal our decision by contacting us using the details below, or to lodge a complaint with your local data protection authority.

International Transfers

Please note that we may transfer, store, and process your personal information outside the country or region where you live.

If we transfer your personal information outside the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses or equivalent contracts issued by the relevant UK authority, unless the destination country has been determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the “Last updated” date, and provide notice where required by applicable law.

Contact Information

If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any rights available to you, please contact us by email at: contact@circleara.com