Terms of service

Overview

Welcome to CIRCLEARA. References to “we,” “us,” and “our” refer to CIRCLEARA. CIRCLEARA operates this store and website, including all related information, content, features, tools, products, and services made available through the website, with the aim of providing you with a curated shopping experience (collectively, the “Service”).

The following terms and conditions, together with any policies referenced on this website, including our Privacy Policy, Refund Policy, and Shipping Policy, govern your access to and use of the Service. Please read these Terms of Service carefully before using our website or purchasing from us.

By accessing, browsing, using, or purchasing from this website, you agree to be bound by these Terms of Service. If you do not agree to these Terms, please do not access or use the Service.

Section 1 – Access and Account

By using this Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us your consent to allow any minor dependents to use this Service under your supervision.

To access certain features of the Service or to place an order, you may be asked to provide information such as your name, email address, billing details, shipping address, and payment information. You agree that all information you provide is accurate, current, and complete.

You are responsible for maintaining the confidentiality of your account information and for restricting access to your device. You accept responsibility for all activities that occur under your account. We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion.

Section 2 – Our Products

We make every effort to display our products and their colors, textures, and details as accurately as possible. However, we cannot guarantee that your device’s display will accurately reflect the actual appearance of the products.

Many of our items are handmade, natural, small-batch, or individually prepared. As a result, slight variations in color, shape, texture, size, markings, and overall appearance may occur. These natural differences are part of the character of the product and are not considered defects.

We reserve the right to change product descriptions, pricing, availability, and other product information at any time without notice. We also reserve the right to discontinue any product at any time.

Section 3 – Orders

When you place an order through our store, you are making an offer to purchase a product subject to these Terms. All orders are subject to acceptance and availability.

We reserve the right to refuse, cancel, or limit any order for any reason, including but not limited to product availability, errors in product or pricing information, suspected fraud, or issues identified with billing or shipping information.

After an order is placed, you will receive an order confirmation email. This email does not guarantee acceptance of your order. An order is considered accepted only when it has been processed and prepared for fulfillment.

Please review your order carefully before completing your purchase. We may not be able to accommodate order changes or cancellations once processing has begun.

Section 4 – Pricing and Billing

All prices shown on this website are listed in the currency displayed at checkout unless otherwise stated. Prices are subject to change without notice.

Published prices do not include taxes, duties, import fees, customs charges, shipping fees, or handling charges unless explicitly stated. These additional charges, if applicable, are the responsibility of the customer.

You agree to provide current, complete, and accurate billing, payment, and account information for all purchases made through our store. You agree to promptly update your account information so that we can complete transactions and contact you as needed.

By submitting payment information, you represent and warrant that you are authorized to use the selected payment method and that all payment details provided are true and accurate.

Section 5 – Shipping and Delivery

We aim to prepare and dispatch orders within the timeframe stated on our website or product pages. However, all shipping and delivery timeframes are estimates only and are not guaranteed.

Delays may occur due to carrier issues, customs processing, weather conditions, holidays, high order volume, or other circumstances beyond our control. We are not responsible for delays caused by these factors.

Once an order has been handed over to the shipping carrier, tracking and delivery become the responsibility of the carrier. If your package is delayed, lost, or damaged in transit, we recommend contacting the carrier first. We will do our best to assist where reasonably possible.

Section 6 – Returns, Refunds, and Exchanges

Returns, refunds, and exchanges are governed by our Refund Policy, which forms part of these Terms of Service.

Because many of our products are handmade, natural, custom, or prepared in small batches, certain items may not be eligible for return or exchange. Please review our Refund Policy carefully before making a purchase.

We reserve the right to refuse returns or refunds that do not meet the conditions stated in our Refund Policy.

Section 7 – Intellectual Property

All content available through this Service, including but not limited to text, images, graphics, logos, icons, product names, branding elements, videos, audio, design, layout, and other materials, is the property of CIRCLEARA or its licensors and is protected by applicable copyright, trademark, and intellectual property laws.

You may use this website for personal, non-commercial use only. You may not reproduce, copy, distribute, modify, republish, transmit, display, sell, exploit, or otherwise use any content from this website without our prior written permission.

All trademarks, service marks, trade names, logos, and branding displayed on this website are the property of their respective owners. Unauthorized use is strictly prohibited.

Section 8 – Optional Tools and Third-Party Services

We may provide access to third-party tools, apps, integrations, or services over which we neither monitor nor control. These tools are provided on an “as is” and “as available” basis without warranties of any kind.

Your use of any optional third-party tools or services is entirely at your own risk and subject to the terms and policies of the relevant third-party providers.

We are not responsible for any loss, damage, or issues arising from your use of third-party tools, platforms, payment processors, shipping providers, or external services.

Section 9 – Third-Party Links

This website may contain links to third-party websites, products, services, or resources that are not affiliated with us. We are not responsible for examining or evaluating the content, accuracy, or policies of any third-party websites.

If you choose to access third-party websites, you do so at your own risk. We are not liable for any harm, damages, or losses related to your access to or transactions with third-party websites or services.

Section 10 – Relationship with Shopify

Our store is hosted by Shopify, which enables us to provide the online e-commerce platform through which we offer our products and services to you.

However, any sale, purchase, transaction, order, or agreement made through this website is entered into directly between you and CIRCLEARA, not with Shopify. Shopify is not responsible for the products sold by CIRCLEARA, for customer service, or for any claims relating to purchases made through this store.

To the fullest extent permitted by law, you acknowledge and agree that Shopify and its affiliates shall not be liable for any loss, damage, claim, or liability arising out of or related to your purchase or use of products from CIRCLEARA.

Section 11 – Privacy

Your submission of personal information through the store is governed by our Privacy Policy.

By using this Service, you acknowledge that your personal information may be collected, used, stored, and processed in accordance with our Privacy Policy and, where relevant, by Shopify and other third-party service providers that help us operate the store, process payments, fulfill orders, and improve the Service.

Section 12 – Reviews, Feedback, and User Submissions

If you send us reviews, comments, testimonials, suggestions, ideas, messages, photos, or other content, whether online, by email, or otherwise, you grant us a non-exclusive, worldwide, royalty-free, transferable license to use, reproduce, publish, translate, edit, display, and distribute such content for business, promotional, marketing, or operational purposes.

You represent and warrant that any content you submit is accurate, does not violate any law, and does not infringe the rights of any third party.

We reserve the right, but are not obligated, to monitor, edit, refuse, or remove content that we determine in our sole discretion to be unlawful, misleading, offensive, defamatory, abusive, obscene, infringing, or otherwise objectionable.

Section 13 – Errors, Inaccuracies, and Omissions

Occasionally there may be information on this website that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping times, or availability.

We reserve the right to correct any errors, inaccuracies, or omissions, and to update or change information or cancel orders if any information on the website is inaccurate at any time without prior notice, including after you have submitted an order.

Section 14 – Prohibited Uses

You may not use the Service or its content:

(a) for any unlawful purpose;
(b) to violate any international, national, provincial, state, or local law or regulation;
(c) to infringe upon our intellectual property rights or the intellectual property rights of others;
(d) to harass, abuse, insult, harm, defame, slander, intimidate, or discriminate;
(e) to submit false or misleading information;
(f) to upload or transmit viruses, malware, or any malicious code;
(g) to spam, phish, scrape, crawl, or collect data from the website without authorization;
(h) to interfere with or circumvent security features of the Service;
(i) to use automated means, bots, scripts, agents, spiders, or similar tools to access, monitor, copy, or interact with the Service without our prior written permission.

We reserve the right to suspend or terminate your use of the Service if you violate any prohibited use.

Section 15 – Use of Automated Agents

You may not use any automated system, bot, crawler, scraper, AI agent, or similar technology to access, interact with, extract data from, or use any part of the Service without our prior written consent.

We reserve the right to restrict, block, or deny access to any automated system or agent that we determine, in our sole discretion, may interfere with the security, operation, integrity, or intended use of the Service.

Section 16 – Termination

We reserve the right to terminate, suspend, or restrict your access to the Service or any part of it at any time, without notice, for any reason, including if we believe you have violated these Terms.

Any obligations or liabilities incurred prior to termination shall survive termination. Sections relating to intellectual property, disclaimers, limitation of liability, indemnification, governing law, and any provisions that by their nature should survive termination shall remain in effect.

Section 17 – Disclaimers

The information provided on this website is for general informational purposes only. While we aim to keep information accurate and up to date, we do not guarantee the completeness, accuracy, reliability, suitability, or availability of any content on the website.

To the fullest extent permitted by law, the Service and all products offered through it are provided on an “as is” and “as available” basis without any representation, warranty, or condition of any kind, either express or implied, including implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

We do not guarantee that the Service will be uninterrupted, secure, timely, or error-free, or that defects will be corrected.

Section 18 – Limitation of Liability

To the fullest extent permitted by law, CIRCLEARA, its owners, directors, officers, employees, affiliates, contractors, service providers, licensors, and partners shall not be liable for any direct, indirect, incidental, consequential, special, punitive, or exemplary damages arising out of or related to your use of, or inability to use, the Service or any products purchased through the Service.

This includes, without limitation, damages for lost profits, lost revenue, lost savings, loss of data, business interruption, replacement costs, personal injury, or any similar damages, whether based in contract, tort, negligence, strict liability, or otherwise, even if advised of the possibility of such damages.

In jurisdictions that do not allow certain limitations of liability, our liability shall be limited to the maximum extent permitted by law.

Section 19 – Indemnification

You agree to indemnify, defend, and hold harmless CIRCLEARA and its affiliates, partners, officers, directors, employees, contractors, licensors, service providers, and agents from and against any claim, demand, liability, damage, loss, cost, or expense, including reasonable legal fees, arising out of or related to your breach of these Terms, your violation of any law, or your violation of any rights of a third party.

Section 20 – Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed from these Terms. Such determination shall not affect the validity and enforceability of any remaining provisions.

Section 21 – Waiver and Entire Agreement

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

These Terms of Service, together with our Privacy Policy, Refund Policy, Shipping Policy, and any other policies posted on this website, constitute the entire agreement between you and us regarding your use of the Service and supersede any prior or contemporaneous agreements, communications, and proposals, whether oral or written.

Section 22 – Assignment

You may not assign, transfer, or delegate your rights or obligations under these Terms without our prior written consent.

We may assign, transfer, or delegate our rights and obligations under these Terms at any time without notice.

Section 23 – Governing Law

These Terms of Service and any separate agreements through which we provide you services shall be governed by and construed in accordance with the laws applicable to the principal place of business of CIRCLEARA, without regard to conflict of law principles.

Any disputes arising out of or relating to these Terms, the Service, or any purchase made through the website shall be subject to the exclusive jurisdiction of the courts having authority in the applicable jurisdiction of CIRCLEARA’s principal place of business.

Section 24 – Changes to These Terms

We reserve the right to update, modify, or replace any part of these Terms of Service at any time by posting updates on this website.

It is your responsibility to review these Terms periodically for changes. Your continued use of the Service following the posting of any changes constitutes acceptance of those changes.

Section 25 – Contact Information

Questions about these Terms of Service should be sent to:

CIRCLEARA
Email: huxianggangtian@gmail.com

Section 26 – Product Disclaimer

The crystals and products sold on this website are intended for decorative, collectible, spiritual, symbolic, and personal enjoyment purposes only.

Any descriptions relating to energy, spiritual meaning, symbolic value, intention, ritual use, or metaphysical attributes are based on cultural traditions, historical references, and personal belief systems. They are provided for inspirational and informational purposes only and do not constitute medical, psychological, legal, financial, or other professional advice.

Our products are not intended to diagnose, treat, cure, or prevent any disease, condition, or health issue. Results and experiences may vary from person to person and are not guaranteed.

If you have any physical or mental health concerns, please seek advice from a qualified healthcare professional.